Can I phone or e-mail an order for pick-up?
Of course! The best way to place an order is through our online ordering system. However, you can also contact us at any of our locations and one of our Managers would be happy to assist you with placing an order over the phone or via email.
Do you accept call-ahead orders for same day pick-up?
Because we receive a large volume of pick-up orders for each day, we request that all call-ahead orders be placed by 5:00pm the day before. When circumstances allow, we do our best to accommodate same day pre-order requests, but in any event, you may always come into the shop during our regular business hours and purchase up to three dozen cupcakes as a walk-in customer. Please note that you can only purchase a max of 6 of a particular flavor as a walk-in customer.
Do I need to pre-pay?
For all pick-up and delivery orders, we kindly request payment in advance. Our delivery drivers do not accept cash on delivery.
Can I order a flavor that is not available on the day of the week I will be picking up my cupcakes?
Absolutely! Please contact one of our locations and a Manager would be happy to assist you with your order.
Does Kupcakerie deliver?
Yes! Kupcakerie delivers within a ten-mile radius of downtown Atlanta, to Fulton, Clayton, DeKalb, and Cobb Counties. Please allow a three-hour time window for delivery. Deliveries must be placed by 5:00pm the day before desired delivery date, unless same-day option is chosen. Deliveries are made between 11:00am and 6:00pm. Requested delivery times are honored as best as our load for the day allows and are not to be considered guarantees.
What is the earliest time I can have my cupcakes delivered?
We deliver Monday-Saturday. Our earliest three-hour delivery window is 11:00 AM to 2:00 PM. Our latest delivery window is 3:00 PM to 6:00 PM.
What if I need to have cupcakes delivered today?
We offer same-day delivery! Orders must be placed by 1:00pm EST and come in a baker’s choice variety only. Limit of 3 dozen. Please note that time requests for same-day deliveries may not be honored.
Does Kupcakerie sell cakes?
We are proud to create custom cupcakes and cake pops. We also bake homestyle cakes for in-store pickup and basic custom cakes for weddings, in addition to cupcake towers with cutting cakes.
What else does Kupcakerie sell?
We proudly carry pastries and breakfast sandwiches from Savannah's Biscuit Company. In addition to cupcakes, cake pops, breakfast sandwiches, and other baked goods, we serve a variety of specialty coffees, teas, espressos, lattes, and other cold beverages.
Does Kupcakerie sell mini-cupcakes?
Yes, we do offer mini-cupcakes! Mini-cupcakes are available by pre-order in quantities of a dozen mini-cupcakes per flavor. Check store or contact us for current p;ricing. You can choose from any of the flavors available on the menu.
How do I store my cupcakes?
We recommend that you store your cupcakes at room temperature. If you will be consuming the cupcakes more than 24 hours after purchasing them, you can freeze them and they are good for up to 10 days after they are purchased. To thaw them, leave them at room temperature for 2–3 hours before they are to be served.
Do I need to order my cupcakes in advance?
Not at all! We are happy to serve walk-in customers. For our store locations and hours, please click here.