Delivery Policy

How We Deliver

Delivery Policy

Kupcakerie delivers to physical addresses within 10 miles of Atlanta, GA in Fulton, Clayton, DeKalb, and Cobb Counties.  There is a flat rate of $8 on all deliveries, in addition to the price of the cupcakes.  Addresses outside of this range must be placed through email or over the phone and are subject to an additional fuel surcharge.  Orders must be placed by 5:00pm EST the day before requested delivery date unless the same-day delivery option is chosen.  Deliveries are made between 11:00am and 6:00pm on business days.  A three-hour delivery window is required for time requests. No Sunday delivery.  Customer is responsible for recipient being present during delivery or arranging a time with us that they will be available.  We reserve the right to drop off orders if no one is present, unless specified by customer or recipient.     

We cannot deliver to P.O. Boxes, APO, or FPO addresses.  We will notify customers via email once orders are delivered.  Please be aware of any delivery policies at your destination.  

Kupcakerie offers same-day Atlanta area cupcake delivery and same-day pickup at our downtown East Point store.  Orders come in baker's choice assorted dozen and half-dozen varieties of our most popular flavors for the day.  Orders must be placed by 1:00pm EST.  Monday through Saturday only, delivered by close of business.  Limit 3 dozen.  Please note that time requests for same-day deliveries may not be honored.

Kupcakerie cannot guarantee delivery if we are provided with an incorrect address, or for delays resulting from inclement weather.  We try our best to accommodate delivery time requests, but they cannot be guaranteed and depend on our load for the day.    

Returns Policy

Kupcakerie will issue a refund for any incorrect orders or errors made by us.  Any orders cancelled within 24 hours of order submission and before desired delivery/pick-up date will also be refunded.  Contact us if you have any questions or concerns.